NMLS # 2537302 · 3512 Del Prado Blvd S, Cape Coral, FL
Mon-Fri 9 AM-5 PM, evenings and weekends by appt.Upload Documents(239) 540-5555
How It Works

The Mortgage Process, Step by Step

Five steps, handled from one office on Del Prado Blvd. At every stage you will know where your loan stands and who is working on it.

What Happens at Each Stage

  1. 1

    Talk to a Person

    It starts with a free consultation, in the office or on the phone. We ask what you are trying to do, what you have to work with, and what is worrying you. No credit pull, no obligation.

    • Your goals: buy, refinance, or pull equity
    • Your income type, including self-employed
    • A plain answer on what is realistic
  2. 2

    Pre-Application

    A short free form gives us enough to match you with programs from our wholesale lenders. If something needs explaining, we call you rather than guess.

    • Personal and employment details
    • Down payment and where it is coming from
    • An estimate of your credit, not a hard pull
  3. 3

    Documents

    We send the checklist up front so nothing gets asked for twice. You upload everything straight to your loan file through our secure LendingPad portal.

    • Income, assets, and property documents
    • Secure upload, no email attachments
    • One list, sent once
  4. 4

    Processing

    Your file is processed in this office by a processor you can call directly. It is never subcontracted out of state, so we keep control of your closing date and your personal information.

    • Appraisal and title ordered
    • Conditions cleared with underwriting
    • Regular updates without you having to chase
  5. 5

    Closing

    Because we control the file, we control the closing date. We walk you through the closing figures before the day, and we are still here when it is time to refinance, buy again, or ask a question.

    • Final figures reviewed with you first
    • A closing date we can actually keep
    • The same people for the next loan

Already Working With Us? Upload Your Documents Securely

Send pay stubs, statements, and contracts straight to your loan file through our secure LendingPad portal. No email attachments, nothing sitting in an inbox.

Upload Documents
Why It Matters

In-House Processing, Explained

Most mortgage companies send your file to a processing vendor, often in another state. When something stalls, nobody in the building knows where your file is, and your personal documents have left the company.

At Cape Coral Mortgage, processing happens down the hall. You talk directly to your loan processor, which stops the delays that can cost you the house and your deposit.

Questions About the Process

Who processes your loans?

We only do in-house processing, so we have complete control of closing your loan. We never subcontract our processing, so your personal information stays with us. You talk directly to your loan processor, which stops delays in the closing process.

What is your policy on communication?

We believe in constant communication so that you always know what is going on with your loan, every step of the way. We answer and return your calls as soon as possible.

Will you tell me the truth, even if it is not what I want to hear?

Yes. We will tell you the truth so you know exactly where you stand.

Will you provide me with more than one option?

We will provide the best programs and rates for you, not the ones that give us the highest commissions. You will know all of your options, so there is no confusion.

How do I send you my documents?

Once your loan is underway, you can upload documents straight to your loan file through our secure LendingPad portal. Use the Upload Documents link at the top of any page.

Start With a Conversation, Not a Credit Pull

A free consultation costs you nothing and tells you where you actually stand. Call during business hours and a person will pick up.

Call (239) 540-5555 Book a Consultation